Thursday, March 30, 2023

"Navigating the Grey Area: The Medico-Legal Conundrum of Informed Digital Consent"

                                  Dr Madhav Madhusudan Singh

MBBS, MHA (AIIMS) , MBA (Finance), Ph.D. ( Hosp Mx)


 

Introduction:

In today's digital age, obtaining informed consent has become more challenging. Medical and healthcare providers are increasingly using technology, such as electronic health records, telemedicine, and mobile health applications, to provide services to their patients. While these technologies have revolutionized the way healthcare is delivered, they have also brought new challenges to the process of obtaining informed consent.

Informed consent is a crucial part of medical practice, and it is a legal and ethical obligation of healthcare providers to obtain it. The concept of informed consent requires healthcare providers to provide patients with all the necessary information about their medical condition, the proposed treatment options, and the associated risks and benefits, so that patients can make an informed decision about their healthcare.

In the digital world, obtaining informed consent requires additional considerations to ensure that patients fully understand the risks and benefits associated with technology-based healthcare services.

Law Applicable in India:

The law applicable to obtaining informed digital consent in India includes several statutes and guidelines. The Indian Medical Council (Professional Conduct, Etiquette and Ethics) Regulations, 2002, sets out the requirements for obtaining informed consent for medical procedures. The Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, are applicable to the collection and processing of personal data in the digital world.

In addition, the Ministry of Health and Family Welfare has issued guidelines for telemedicine practice in India, which require obtaining informed consent from patients before providing telemedicine services. The guidelines also require healthcare providers to ensure the confidentiality and security of patient information.

Important Court Cases and Decisions:

There have been several court cases in India related to informed consent in healthcare. In 2014, the Supreme Court of India issued a landmark judgment in the case of Samira Kohli v. Dr. Prabha Manchanda, which clarified the legal position on informed consent in medical practice. The court held that doctors have a legal and ethical obligation to obtain informed consent from patients before performing medical procedures. The court also held that the information provided to patients must be adequate, and patients must have the capacity to understand the information provided.

In 2017, the Delhi High Court issued a judgment in the case of Ratan Saha v. Union of India, which related to the issue of obtaining informed consent in the context of clinical trials. The court held that obtaining informed consent from patients is essential for conducting clinical trials, and the consent must be obtained in a manner that is clear, unambiguous, and free from any coercion or inducement.

More recently, in 2020, the Delhi High Court issued a judgment in the case of Amit Sahni v. Union of India, which related to the issue of consent for using the Aarogya Setu mobile application. The court held that obtaining informed consent from individuals for using the application was essential, and the consent must be obtained in a clear and unambiguous manner..

Advantages of Informed Digital Consent:

1.     Increased accessibility: Informed digital consent is accessible from anywhere, at any time. Patients can review and sign consent forms from their homes or workplaces, eliminating the need to travel to a hospital or clinic.

2. Enhanced patient comprehension: Digital technologies, such as multimedia presentations and interactive forms, can help patients better understand the medical intervention they are consenting to. This can lead to better patient comprehension and decision-making.

3.  Improved record keeping: Informed digital consent creates a digital record of the patient's consent, which can be easily retrieved and shared with other healthcare providers.

4. Time-saving: Digital consent processes can save time for healthcare providers, reducing wait times for patients.

Disadvantages of Informed Digital Consent:

1.  Privacy concerns: Informed digital consent involves the sharing of personal and sensitive medical information over digital platforms. Healthcare providers and hospitals must take appropriate measures to protect patient privacy and ensure that their data is secure.

2.     Limited patient interaction: Informed digital consent may limit patient interaction with healthcare providers. Patients may not have the opportunity to ask questions or seek clarification on the medical intervention they are consenting to.

3. Technical difficulties: Informed digital consent requires the use of digital technologies, which may be difficult for some patients to navigate. Technical difficulties can lead to delays in obtaining consent and may result in incomplete or inaccurate consent forms.

4.  Legal challenges: Informed digital consent is still a relatively new concept in the medical field, and there may be legal challenges around its use. Healthcare providers and hospitals must ensure that they are following all legal requirements when using digital consent technologies.

Precautions Hospitals Should Take:

1.    Use secure and compliant digital platforms: Hospitals should use digital platforms that are compliant with HIPAA ( HL7)  and other relevant privacy and security regulations of India. The platform should also be secure and offer data encryption to protect patient information.

2.  Provide patient education: Hospitals should provide patients with information on how to navigate the digital consent process. This can include step-by-step guides, instructional videos, or tutorials.

3.     Offer alternative options: Hospitals should offer alternative options for patients who are unable or uncomfortable with using digital technologies for consent. This can include in-person consultations or paper consent forms.

4. Provide opportunities for patient interaction: Hospitals should provide opportunities for patients to interact with healthcare providers and ask questions about the medical intervention they are consenting to. This can be done through video consultations or in-person meetings.

5.   Keep detailed records: Hospitals should keep detailed records of the informed digital consent process, including the date and time of consent, the digital platform used, and any technical issues encountered.

 

Conclusion

Obtaining informed consent in the digital age is a complex issue, and it requires healthcare providers to take additional steps to ensure that patients fully understand the risks and benefits associated with technology-based healthcare services. The law applicable to obtaining informed digital consent in India includes several statutes and guidelines, and there have been several court cases and decisions related to the issue. Healthcare providers must ensure that they comply with the legal and ethical obligations related to obtaining informed consent to provide safe and effective healthcare services to their patients.

Dr Madhav Madhusudan Singh MBBS, MHA , MBA , Ph.D

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Disclaimer: The views expressed in this text are solely the personal opinions of the author and do not represent the views of any organization or entity with which the author may be affiliated.

 

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Monday : Nursing administration

Tuesday : Hospital Quality & Patient safety

Wednesday : Medicolegal issues

Thursday : Hospital Finance / Marketing

Friday : Human Resource management

Saturday : Hospital Operation / IT

Sunday : CEO’s Dairy

 

 

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